Brückner ONE Com allows the most flexible interaction between the Brückner service team and the customer: it is a module for quick and easy communication using state-of-the-art tools such as chat, video and whiteboarding. The customer and the Brückner expert can, for example, work to together on a digital whiteboard for clarification of the situation. In addition, Brückner ONE Com supports also the use of video conferences.
The customer can also use the app version of the module for intuitive communication with mobile devices.
Brückner ONE Com performs from the initial start-up of the line all along the lifecycle, builds up easily accessible case histories and is the one-for-all communication platform.