For quick and flexible troubleshooting, the Brückner ONE Support module offers an advanced support handling system for technical service requests regarding electrical, mechanical and process support. It is also available as an app for mobile devices.
The customer submits a service request and tracks its status online. Communication between the Brückner service centers and the customer takes place within the Brückner ONE Support module.
Hence, the customer benefits from easy access to the entire support organization at their fingertips. This increases the line’s performance, e.g. with higher availability.