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Brückner Servtec GmbH
Königsberger Str. 5-7
83313 Siegsdorf
Germany

+49 8662 63-0

servtec@brueckner.com

Members of Brückner Group

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LEADING
TO
SUCCESS

A family-owned group of companies active in mechanical and plant engineering, striving for technology leadership of the highest quality for the benefit of customers.

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STRETCHING
THE
LIMITS

Innovative technologies and services from the pioneer and world leader in film stretching technology.

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DRIVING
YOUR
PERFORMANCE

Design and manufacture of machines for processing plastics in the medical technology, refrigerator and packaging industries.

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CREATING
PACKAGING TECHNOLOGY

One of the world's leading technology companies for packaging equipment in the cosmetics, beverage and pharmaceutical industries.

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Brückner ONE Your step into a bright future

How to get Brückner ONE

Please note this information is only available in English.

Brückner ONE

Digital solutions for film production

The entire Brückner ONE system is unique in the BO-industry: it is a one-stop solution providing a digital service platform supporting all matters of the line and its operation such as service requests, spare parts inquiries, communication and line documentation to make service communication as efficient and easy as possible. This is achieved by dividing the platform into 4 modules:

Brückner ONE Docu

Fast & convenient access to maintenance instructions

Brückner ONE Parts

Rapid & easy spare parts service

Brückner ONE Com

Quick & convenient service communication

Brückner ONE Support

Comfortable & efficient digital service

All modules operate within the digital service platform, which makes the Brückner ONE application your central point of service operations.

As a single point of contact for the communication of machines, Brückner specialists and film manufacturers, Brückner ONE enables fast, efficient and lean service processes. Brückner ONE service products open the future for intelligent film production and grant customers comprehensive support for the digital transformation.

NEW: Web-access & brand new design

The next step in the continuous development of Brückner ONE is the accessibility of the Brückner ONE Docu and Brückner ONE Parts modules from any device with web-access and the brand new, user-friendly design.

Accessible from anywhere in the world / independent to the plant network
Highest connection security standards
User management is in your hands
Works with up-to-date web browser
Individual authentication for access your catalogues and documents
Responsive design for use on mobile phones and tablets

Brückner ONE Docu Brückner ONE Parts

Highlights

One platform for all service needs:

Quick access to all service options
Easy and fast service process
Improve service efficiency

Complete transparency:

Transparent service hours
- Check service hours of your current or past service requests quick and simple
Databank of past service requests as reference for future service solutions
Full control of data transparency and remote access by the customer

Single point of contact:

Easy communication between machines, Brückner specialists and customer
Information at the fingertip 24/7
- Everywhere and at all devices (desktop/mobile)

Maximum data security:

Highest data security for your equipment and know-how
Combination of different security mechanism for ultimate data protection
Awarded with the TÜViT certificate for security qualification according to SEAL-3

How to get Brückner ONE?

Get in touch with Brückner

1. Contact Brückner Servtec
2. Request Brückner ONE Software

Service Consultation

What is the best service solution for your production plant?

1. Check out the different service options
2. If you are unsure what service package is best for you, contact your personal service manager

Customizing Brückner ONE

1. Personalizing the digital service platform to your production plant and service needs
2. Shipping preconfigured hardware to your location

Installation at Customer Site

1. Self-installation and initial start-up with instruction manual or
2. By Brückner specialist

Ready to use

1. Get more information on our different service modules
2. Tutorial videos will guide you through different service processes

Brückner ONE
Digital Service Platform
Client & App Download

Request form desktop client & download links for mobile applications

Get information about the Brückner ONE client and fill out the request form to acquire our digital service platform. You can also download additional mobile applications with direct links to your preferred app store.

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Service Level Agreements

Overview

Brückner ONE is available for standard film stretching lines as well as for laboratory film stretching lines (KARO). It is an integral part of every Service Agreement (Silver, Gold, Platinum, KARO). Furthermore, additional service options are available in all agreement levels.

Brückner ONE forms the basis for future service and ensures you the highest availability of your stretching line.

Integral part of service agreements
Tailored to match your needs
Ready for future applications and enhancements

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