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Brückner Servtec GmbH
Königsberger Str. 5-7
83313 Siegsdorf
Alemania
+49 8662 63-0
servtec@brueckner.com
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    Service Packages Film Stretching Line | Brückner Servtec
    Brückner ONE Film Stretching Line
    1. Brückner Servtec
    2. Brückner ONE
    3. Service Packages Film Stretching Line
    Tenga en cuenta que esta información solo está disponible en inglés
    SÍGUENOS EN:

    Service Packages

    Choose a Service Package for your film stretching line

     

    Do you have a question? Please contact us: 

    servtec@brueckner.com

    Silver

    • Secured Remote Access

    • Brückner ONE Support (incl. App)

    • Brückner ONE Parts

    • Brückner ONE Docu

    • Brückner ONE Com (incl. App)


    • Office Hours Support - Discounted rate

    Request Silver Package

    Gold

    • Secured Remote Access

    • Brückner ONE Support (incl. App)

    • Brückner ONE Parts

    • Brückner ONE Docu

    • Brückner ONE Com (incl. App)


    • Office Hours Support - Discounted rate

    • 24/7 Remote Service Online (EOD)

    Request Gold Package

    Platinum

    • Secured Remote Access

    • Brückner ONE Support (incl. App)

    • Brückner ONE Parts

    • Brückner ONE Docu

    • Brückner ONE Com (incl. App)


    • Office Hours Support - Discounted rate

    • 24/7 Remote Service Online (EOD)

    • Audit light on site

    • Performance Cockpit

    • Backup Service (line software, once/year)

    Request Platinum Package

    Performance & Modular Options

    • Performance Cockpit

    • Prepaid-Office-Hours-Packages

    • 24/7 Expert on Demand (EOD) Prepaid-Call-Packages

    • Control System Monitor

    Request Options
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      10% discount on regular hourly rates

      10% discount on regular hourly rates

      Brückner Servtec offers a 24 hours / 7 days per week service hotline support in case of line stops and urgent electrical issues of Brückner film stretching lines. 
      Brückner Servtec will provide hotline support within 3 (three) hours upon hotline case request.

      10% discount on regular hourly rates

      Brückner Servtec offers a 24 hours / 7 days per week service hotline support in case of line stops and urgent electrical issues of Brückner film stretching lines. 
      Brückner Servtec will provide hotline support within 3 (three) hours upon hotline case request.

      On-site Audit service includes a visual inspection of the respective Brückner line based on Brückner Servtec checklists. This on-site inspection is performed by 2 Brückner Servtec experts with electrical, mechanical or process focus within 2 consecutive days. On this basis, Brückner Servtec provides a final report, summarizing the results of the inspection and giving recommendations on optimization.

      Production line KPIs at a glance on your mobile device

      Brückner Servtec provides a backup once a year of 

      • the IMC- (formally known as IPC-) server
      • the remote-station, MMS/RDH/FPH server, admin guest computer, WinCC or PVSS server, subject to a respective visualization
      • the PVSS or WinCC database, including saved default and customer parameters (trends are excluded)
      • the MMS/RDH/FPH database (historic data is excluded)
      • Customer configuration of network switches (such as HP, Hirschmann, Scalance…)
         

      Brückner Servtec saves MMS/RDH/FPH data backups and makes those available to customer for 2 months on the server. Customer is responsible to save these backups every month on external storage. 

      Production line KPIs at a glance on your mobile device

      Save 25% on regular hourly rates

      Save up to 15% on every call

      Line IT infrastructure condition analysis and report

      Overview of the platform

      Your way to smart film production
      Go to Brückner ONE

      Service Package

      KARO Laboratory Stretcher
      More information
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