Expert Assistance

Fast, efficient, trusted

Production downtime, declining efficiency, and quality problems: When a film stretching line is not running smoothly, producers face major challenges. This can soon lead to high costs and jeopardize customer relationships. However, the necessary resources or specific expertise to resolve problems quickly and professionally are often not available on-site.

This is exactly where we come in: Our service experts offer fast assistance on-site at the system or remotely. Our tailor-made solutions minimize your downtime, increase the efficiency of your equipment, and get production back on track

A selection from
our wide range of solutions

Globally connected, locally at your service

Our service team is available on-site with experience and expertise to help you overcome technical challenges. We provide fast solutions and first-class support, no matter whether the problem is electrical, mechanical, process-related, or software-related.

Our digital platform Brückner ONE Support is available 24/7 for remote support. The state-of-the-art support handling system provides fast and flexible troubleshooting for electrical, mechanical and process support technical service requests. This means that you receive fast solutions with clear communication and full transparency – anytime and worldwide.

Boost your competitiveness with our advanced Performance-Services. Our new assessment formats provide a comprehensive analysis and optimization of your production line. From identifying bottlenecks and training staff to benchmarking within the industry - we deliver holistic solutions. The result: more efficient production, improved film quality and more sustainable operation that drives long-term business success.

Our professional overhaul service for TDO chains and clips increases the film quality, performance, service life and up-time of your film stretching line. As an OEM, we have the necessary know-how for this technically demanding process and our customers benefit from a worldwide network of overhaul centers in their vicinity. Our professional overhauls reduce your downtime and maintain the value of your investment in the long term.

Learn more in our Members' Area.

We support the entire process of relocating a film stretching line – from dismantling and professional transport to installation and commissioning and, if desired, modernization to optimize plant performance.

Why Brückner Servtec is the best choice for you

Our sustainable and holistic support solves technical challenges and provides you with a decisive competitive advantage.

Comprehensive expertise

Decades of know-how as an OEM, especially for film stretching lines
Tailor-made solutions

Customized services for specific customer needs
On-site and remote support

Fast response times from on-site experts and access to the Brückner ONE digital platform
Holistic approach

From servicing and overhaul to process optimization and plant relocation
Global presence

A worldwide service network for maximum customer proximity
Sustainable optimization

Focus on increasing efficiency, improving quality, and maintaining the long-term value of the assets

Exclusive for our customers

Unlock our expertise to enhance your film production! The Members’ Area gives you access to valuable insights, practical tips, and the latest market trends in the world of biaxially stretched films.